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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jen McMichael

May 5, 2025

5  out of  5
rating by Jen McMichael
"Jessica Hendrickson was very friendly, courteous and knowledgeable."
We responded:
"Thank you, Jen, for sharing your experience! I'm happy to know that Jessica's friendly and knowledgeable service made a positive impact!"
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Elizabeth Molina

April 30, 2025

5  out of  5
rating by Elizabeth Molina
"Shasta is awesome great to talk to and she is very knowledgeable and sweet"
We responded:
"Thank you, Elizabeth, for the fantastic rating! I'm glad to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Tanna Butler

April 25, 2025

5  out of  5
rating by Tanna Butler
"Worked with Jessica, she was very helpful and explained everything and did all she could to get us more bang for the buck. Extremely happy with the customer service."
We responded:
"Thank you, Tanna, for sharing your experience! I'm glad to hear that Jessica was able to assist you effectively and provide valuable explanations. It's wonderful to know you're extremely happy with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Jakob Watson

April 24, 2025

5  out of  5
rating by Jakob Watson
"Randall helped me out with everything I needed. Quick and easy process."
We responded:
"Thank you, Jakob, for sharing your experience! I'm glad to know that Randall was able to assist you with everything you needed. It's great to hear that the process was quick and easy."
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Shelly T

April 22, 2025

5  out of  5
rating by Shelly T
"Randall was very friendly, knowledgeable and provided excellent customer service. People like him are the reason I have remained a customer of State Farm for many years."
We responded:
"Thank you, Shelly, for your wonderful feedback! I'm delighted to know that Randall's friendly and knowledgeable service has made such a positive impact on your experience with us. It's customers like you who inspire us to continue delivering excellent service."
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Adrian Garcia

April 18, 2025

5  out of  5
rating by Adrian Garcia
"Jessica was very helpful and very professional. Great customer service."
We responded:
"Thank you, Adrian! I'm happy to know that Jessica provided you with helpful and professional service. We appreciate your feedback and are here for any future insurance needs or questions you may have."
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Mike Moreland

April 14, 2025

5  out of  5
rating by Mike Moreland
"Shasta did a great job finding me a house and auto policy that saved me lots of money."
We responded:
"Thank you, Mike, for sharing your experience! I'm happy to hear that Shasta was able to assist you in finding a policy that resulted in significant savings. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Cj Lear

April 8, 2025

5  out of  5
rating by Cj Lear
"Reached out to Shasta and she quickly walked me through all my options to switch insurance carriers for home and autos. For a little more money, significantly increase my coverage, which is exactly what I was looking to do."
We responded:
"Thank you, Cj, for sharing your experience! I'm happy to hear that Shasta was able to assist you in exploring your options and enhancing your coverage. It's great to know we could meet your needs. If you have any more questions, feel free to reach out anytime!"
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Mark Villarreal

April 4, 2025

5  out of  5
rating by Mark Villarreal
"Very great customer service and very easy to set up. Insurance agent Jessica was very kind."
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to hear that you found the customer service great and the setup process easy. Jessica will be delighted to know her kindness made a difference. If you have any questions or need further assistance, feel free to reach out."
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Melissa Long

April 3, 2025

5  out of  5
rating by Melissa Long
"Working with Jessie was a breeze! She was so informative and so sweet. She’s saving us about $1,300/mo with bundling homeowners and car insurance. I’m so glad I was referred to her- super happy new customer 😊"
We responded:
"Thank you, Melissa! I'm delighted to hear that Jessie made your experience smooth and informative. It's fantastic that she could help you save significantly by bundling your insurance. We're grateful for your trust and are here for any future needs or questions!"
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Chris Beirne

April 2, 2025

5  out of  5
rating by Chris Beirne
"Shasta was excellent! Would definitely use again! She deserves to win the competition!"
We responded:
"Thank you, Chris! I'm happy to hear that Shasta provided such excellent service. We truly appreciate your support and enthusiasm for her efforts. If you need any assistance in the future, feel free to reach out to our office."
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Abijith Singh

March 14, 2025

5  out of  5
rating by Abijith Singh
"First time insurance buyer and had a great experience with this firm, especially with Shasta as my agent! She was very kind, easy to work with, answered all my questions, and ultimately got me the best package. Ended up with State Farm home and auto bundle!"
We responded:
"Thank you, Abijith, for sharing your experience! I'm delighted to know that Shasta was able to assist you so effectively and that you found the perfect bundle with us. It's wonderful to hear that your first insurance buying experience was a positive one. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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V Carson

March 12, 2025

5  out of  5
rating by V Carson
"Randall was great to work with on obtaining auto and homeowners insurance. This agency earns and deserves their 5 stars."
We responded:
"Thank you, V Carson, for your wonderful feedback! I'm glad to hear that Randall made your experience with obtaining insurance a positive one. We truly appreciate your recognition and are here for any future needs or questions you might have. Feel free to reach out anytime!"
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Hector Mancinas

March 10, 2025

5  out of  5
rating by Hector Mancinas
"Great! Price matched my last policy, doubled the coverage. Threw in some life insurance for a couple of cents and already have my renters insurance. All all around 300$. Got exactly what i needed and was a friendly conversationist. Shasta was my agent, looked out for me. Make sure you ask for her!"
We responded:
"Thank you Hector! So happy we could help and are happy to have you onboard with us here at Savannah Bur State Farm! #insuredbybur "
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Carlee Spurgin

March 5, 2025

5  out of  5
rating by Carlee Spurgin
"Shasta, was super helpful in helping me with signing up for my first homeowners insurance, and even set me up for the home and auto bundle! Thanks Shasta, you made this crazy and difficult time so easy!!!"
We responded:
"Thank you, Carlee, for sharing your experience! I'm happy to know that Shasta was able to assist you with your first insurance and set up the bundle. It's wonderful to hear that she made the process easy for you during such a busy time. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Google User

March 5, 2025

5  out of  5
rating by Google User
"Shasta was great and super helpful. Made my experience the best it could be."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Shasta made your experience exceptional. Our team is always here to assist you with any future needs or questions. Feel free to reach out anytime!"
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Emily Jenkin

February 25, 2025

5  out of  5
rating by Emily Jenkin
"Randall from Savannah Bur’s office was very helpful and assisted us with bundling multiple policies which resulted in a huge savings. I appreciate the length of time he spent to understand our insurance needs. He is a true asset to the team!"
We responded:
"Thank you, Emily, for sharing your experience! I'm happy to hear that Randall was able to assist you with bundling your policies and achieving significant savings. His dedication to understanding your insurance needs truly makes him a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Kristine Penkava

February 21, 2025

5  out of  5
rating by Kristine Penkava
"Randall at State Farm is an excellent insurance agent! He took his time to explain the policies clearly, making sure I understood all my options. His professionalism and dedication to finding the right coverage for my needs were truly appreciated. I highly recommend him to anyone looking for a knowledgeable and trustworthy agent!"
We responded:
"Thank you, Kristine, for your wonderful feedback! I'm delighted to know that Randall provided you with clear explanations and helped you find the right coverage. His dedication and professionalism are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Emily Tucker

February 21, 2025

5  out of  5
rating by Emily Tucker
"Great customer service!"
We responded:
"Emily, I'm so glad you experienced great customer service with us! Your feedback means a lot. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Joel Cantu

February 21, 2025

5  out of  5
rating by Joel Cantu
"Very helpfull"
We responded:
"Thank you, Joel, for your feedback! I'm glad you found our service helpful."
Profile photo of Karlee Hall

Karlee Hall

February 20, 2025

5  out of  5
rating by Karlee Hall
"Shasta was so great! She made the process so easy! Thank you so much Shasta!"
We responded:
"Thank you, Karlee! I'm delighted to hear that Shasta made the process easy for you. We appreciate your feedback and are here to help with any future needs!"
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Noah Harnick

February 19, 2025

5  out of  5
rating by Noah Harnick
"I can’t say enough positive things about Savannah Burr and her team at State Farm in Caddo Mills. We were recently in an accident and our car was totaled. State Farm was amazing in their care and concern for us and were exceptionally helpful. I truly felt cared for and assured that they would be there for me every step of the way. I will forever be a State Farm customer and support local."
We responded:
"Thank you, Noah, for sharing your experience! I'm so happy to know that you felt supported and cared for during such a challenging time. Our team is dedicated to being there for you every step of the way. If you ever need assistance in the future, please don't hesitate to reach out. We're here for you!"
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Prasanna Sridharan

February 13, 2025

5  out of  5
rating by Prasanna Sridharan
"Jessica Espinoza and Jack Giffin both are very helpful, knowledgeable, patient and proactive."
We responded:
"Thank you, Prasanna, for sharing your experience! I'm happy to hear that Jessica and Jack were helpful, knowledgeable, and proactive in assisting you. Their dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Belinda West

February 10, 2025

5  out of  5
rating by Belinda West
"Ben was very helpful in removing my old vehicle and getting the new one add ti my insurance. He made sure to hit every need there might to be fixed with me. Thank you so much Ben!"
We responded:
"Thank you, Belinda! I'm happy to know that Ben was able to assist you with updating your insurance. We appreciate your kind words and are always here to help with any further needs or questions. Enjoy your new ride!"
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Daniel Baucum

February 6, 2025

5  out of  5
rating by Daniel Baucum
"Jessica was immensely helpful and I appreciate her taking the time to answer all my questions and help me get the policies that I need."
We responded:
"Thank you, Daniel! I'm glad to hear that Jessica was able to assist you effectively and provide the information you needed. We appreciate your feedback and are always here to help with any questions or needs you may have in the future."