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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Abijith Singh

March 14, 2025

5  out of  5
rating by Abijith Singh
"First time insurance buyer and had a great experience with this firm, especially with Shasta as my agent! She was very kind, easy to work with, answered all my questions, and ultimately got me the best package. Ended up with State Farm home and auto bundle!"
We responded:
"Thank you, Abijith, for sharing your experience! I'm delighted to know that Shasta was able to assist you so effectively and that you found the perfect bundle with us. It's wonderful to hear that your first insurance buying experience was a positive one. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
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V Carson

March 12, 2025

5  out of  5
rating by V Carson
"Randall was great to work with on obtaining auto and homeowners insurance. This agency earns and deserves their 5 stars."
We responded:
"Thank you, V Carson, for your wonderful feedback! I'm glad to hear that Randall made your experience with obtaining insurance a positive one. We truly appreciate your recognition and are here for any future needs or questions you might have. Feel free to reach out anytime!"
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Hector Mancinas

March 10, 2025

5  out of  5
rating by Hector Mancinas
"Great! Price matched my last policy, doubled the coverage. Threw in some life insurance for a couple of cents and already have my renters insurance. All all around 300$. Got exactly what i needed and was a friendly conversationist. Shasta was my agent, looked out for me. Make sure you ask for her!"
We responded:
"Thank you Hector! So happy we could help and are happy to have you onboard with us here at Savannah Bur State Farm! #insuredbybur "
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Carlee Spurgin

March 5, 2025

5  out of  5
rating by Carlee Spurgin
"Shasta, was super helpful in helping me with signing up for my first homeowners insurance, and even set me up for the home and auto bundle! Thanks Shasta, you made this crazy and difficult time so easy!!!"
We responded:
"Thank you, Carlee, for sharing your experience! I'm happy to know that Shasta was able to assist you with your first insurance and set up the bundle. It's wonderful to hear that she made the process easy for you during such a busy time. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Google User

March 5, 2025

5  out of  5
rating by Google User
"Shasta was great and super helpful. Made my experience the best it could be."
We responded:
"Thank you so much for your wonderful feedback! I'm delighted to hear that Shasta made your experience exceptional. Our team is always here to assist you with any future needs or questions. Feel free to reach out anytime!"
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Emily Jenkin

February 25, 2025

5  out of  5
rating by Emily Jenkin
"Randall from Savannah Bur’s office was very helpful and assisted us with bundling multiple policies which resulted in a huge savings. I appreciate the length of time he spent to understand our insurance needs. He is a true asset to the team!"
We responded:
"Thank you, Emily, for sharing your experience! I'm happy to hear that Randall was able to assist you with bundling your policies and achieving significant savings. His dedication to understanding your insurance needs truly makes him a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Kristine Penkava

February 21, 2025

5  out of  5
rating by Kristine Penkava
"Randall at State Farm is an excellent insurance agent! He took his time to explain the policies clearly, making sure I understood all my options. His professionalism and dedication to finding the right coverage for my needs were truly appreciated. I highly recommend him to anyone looking for a knowledgeable and trustworthy agent!"
We responded:
"Thank you, Kristine, for your wonderful feedback! I'm delighted to know that Randall provided you with clear explanations and helped you find the right coverage. His dedication and professionalism are truly valued here. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
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Emily Tucker

February 21, 2025

5  out of  5
rating by Emily Tucker
"Great customer service!"
We responded:
"Emily, I'm so glad you experienced great customer service with us! Your feedback means a lot. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Joel Cantu

February 21, 2025

5  out of  5
rating by Joel Cantu
"Very helpfull"
We responded:
"Thank you, Joel, for your feedback! I'm glad you found our service helpful."
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Karlee Hall

February 20, 2025

5  out of  5
rating by Karlee Hall
"Shasta was so great! She made the process so easy! Thank you so much Shasta!"
We responded:
"Thank you, Karlee! I'm delighted to hear that Shasta made the process easy for you. We appreciate your feedback and are here to help with any future needs!"
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Noah Harnick

February 19, 2025

5  out of  5
rating by Noah Harnick
"I can’t say enough positive things about Savannah Burr and her team at State Farm in Caddo Mills. We were recently in an accident and our car was totaled. State Farm was amazing in their care and concern for us and were exceptionally helpful. I truly felt cared for and assured that they would be there for me every step of the way. I will forever be a State Farm customer and support local."
We responded:
"Thank you, Noah, for sharing your experience! I'm so happy to know that you felt supported and cared for during such a challenging time. Our team is dedicated to being there for you every step of the way. If you ever need assistance in the future, please don't hesitate to reach out. We're here for you!"
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Prasanna Sridharan

February 13, 2025

5  out of  5
rating by Prasanna Sridharan
"Jessica Espinoza and Jack Giffin both are very helpful, knowledgeable, patient and proactive."
We responded:
"Thank you, Prasanna, for sharing your experience! I'm happy to hear that Jessica and Jack were helpful, knowledgeable, and proactive in assisting you. Their dedication to providing excellent service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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Belinda West

February 10, 2025

5  out of  5
rating by Belinda West
"Ben was very helpful in removing my old vehicle and getting the new one add ti my insurance. He made sure to hit every need there might to be fixed with me. Thank you so much Ben!"
We responded:
"Thank you, Belinda! I'm happy to know that Ben was able to assist you with updating your insurance. We appreciate your kind words and are always here to help with any further needs or questions. Enjoy your new ride!"
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Daniel Baucum

February 6, 2025

5  out of  5
rating by Daniel Baucum
"Jessica was immensely helpful and I appreciate her taking the time to answer all my questions and help me get the policies that I need."
We responded:
"Thank you, Daniel! I'm glad to hear that Jessica was able to assist you effectively and provide the information you needed. We appreciate your feedback and are always here to help with any questions or needs you may have in the future."
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Patty McMahon

February 6, 2025

5  out of  5
rating by Patty McMahon
"Pretty fantastic rates! Super happy about that. Customer Service is great. Thank you for great service"
We responded:
"Thank you, Patty! I'm glad you're super happy with the rates and customer service. Your satisfaction is important to us, and we're here to help with any of your insurance needs. Feel free to reach out anytime!"
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CD Sam

February 5, 2025

5  out of  5
rating by CD Sam
"Great customer service, process was super easy, Randall was very knowledgeable and the rates were great !!!"
We responded:
"Thank you for your wonderful feedback! I'm glad you found the process easy and appreciated Randall's knowledge. It's fantastic to know you're satisfied with the rates."
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Sherrie Drummond

February 3, 2025

5  out of  5
rating by Sherrie Drummond
"Making the switch to State Farm was a breeze. Thank you Shasta for saving us money and providing great service for our home and auto insurance needs."
We responded:
"Thank you, Sherrie, for sharing your experience! I'm glad to hear that Shasta was able to assist you in making the switch smoothly and help save on your insurance policies. We're grateful for your business with us and are here for any further questions you might have!"
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Dominic De La

January 31, 2025

5  out of  5
rating by Dominic De La
"Shasta was great! Knowledgeable and helpful and I will be recommending her to family and friends."
We responded:
"Thank you, Dominic! I'm glad to hear that Shasta was knowledgeable and helpful during your experience. We truly appreciate your recommendation to family and friends. If you have any further questions or need assistance, feel free to reach out to our office."
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Sharon Cochran

January 29, 2025

5  out of  5
rating by Sharon Cochran
"Jessie was very helpful, courtesy, and compassionate to my circumstances. I would recommend her for your insurance needs. Thank you Jessie."
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to hear that Jessie was able to assist you with such care and understanding. "
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Judy Morrow

January 29, 2025

5  out of  5
rating by Judy Morrow
"Randall did a great job. He was very patient and explained any questions I had to my satisfaction!"
We responded:
"Thank you, Judy, for sharing your experience! I'm happy to know that Randall provided you with the patience and clear explanations you needed. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Michelle Ledford

January 27, 2025

5  out of  5
rating by Michelle Ledford
"Shasta Bendall, was awesome, she worked with us till she came up with what we needed. Thanks Shasta, Michelle Ledford"
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that Shasta was able to assist you effectively and meet your needs. We appreciate your kind words and are here for any future assistance you may require."
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Nathan Lowrie

January 24, 2025

5  out of  5
rating by Nathan Lowrie
"Randall helped us save over $1500 on our home and auto!!! Very easy process and talked us through it all. Would HIGHLY recommend!"
We responded:
"Thank you, Nathan, for sharing your experience! I'm so happy to hear that Randall was able to assist you in saving money on your insurance. It's wonderful to know that the process was smooth and informative. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Invictus Barbell

January 22, 2025

5  out of  5
rating by Invictus Barbell
"Jessica has been such a pleasure to work with. She has made the process of switching home and auto insurance SO QUICK AND SEAMLESS! Great coverage and great prices! 100% recommend!"
We responded:
"Thank you for your fantastic feedback! I'm so happy to hear that Jessica made your transition to our insurance so quick and seamless. It's wonderful to know you found our coverage and prices to your satisfaction. We truly appreciate your recommendation and are here for any future needs or questions you might have. Feel free to reach out anytime!"
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Robert Baker

January 22, 2025

5  out of  5
rating by Robert Baker
"Excellent rates and service from Mr. Randall Bryant. Looking forward to being a State Farm customer."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm happy to hear that Randall Bryant provided you with excellent rates and service. We're excited to have you as a customer in Caddo Mills and are here to assist with any questions you may have. Feel free to reach out anytime!"
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Ray Carpenter

January 17, 2025

5  out of  5
rating by Ray Carpenter
"Fast easy to do business with reviewed all options to get the right policy for me and family"
We responded:
"Thank you, Ray, for your feedback! I'm glad the process was fast and easy. It's great we could find the right policy for you and your family. If you have questions or need assistance, reach out anytime. We're here to help!"