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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ray Carpenter

Ray Carpenter

January 17, 2025

5  out of  5
rating by Ray Carpenter
"Fast easy to do business with reviewed all options to get the right policy for me and family"
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Jonathan McGraw

January 16, 2025

5  out of  5
rating by Jonathan McGraw
"She was awesome! Great info and answered every question!"
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John McGarigal

January 15, 2025

5  out of  5
rating by John McGarigal
"Jessica made the process of switching insurance companies quite seamless. Would definitely recommend!"
We responded:
"Thank you, John, for your fantastic feedback! I'm glad Jessica could make your transition to our insurance services smooth and easy. Your recommendation means a lot to us. If you have any questions or need further assistance, feel free to reach out anytime. We're here to help!"
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Jennifer Finley

January 15, 2025

5  out of  5
rating by Jennifer Finley
"I'm excited to have Savannah and Jose as my insurance agents. I was able to get auto and home bundle coverage that fit my budget and gives me peace of mind. I feel like they are very knowledgeable and was considerate of my time We were able to conduct most of the policy set up via emails, which was so convenient for me as I work during the day. I dread the long phone calls most sales reps/agents want to put you through. I'm happy to have an agent again that I can reach out to directly and not have to a call a stranger in customer service. I highly recommend giving them a call if you are looking to save money and get the right policies."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm delighted to know that the bundle coverage fits your budget and provides peace of mind. It's wonderful that the convenience of email communication worked well for you, especially with your busy schedule. Our office is indeed knowledgeable, and I'm grateful for their dedication to making the process smooth and personal. If you ever need further assistance or have questions, feel free to reach out to our office anytime. Your recommendation means a lot to us!"
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Frances Carter

January 14, 2025

5  out of  5
rating by Frances Carter
"Very knowledgeable, friendly and great customer service."
We responded:
"Thank you, Frances, for your wonderful feedback! I'm happy to know that you found our team knowledgeable and friendly, and that you appreciated our customer service. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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PAUL FOURNIER

January 10, 2025

4  out of  5
rating by PAUL FOURNIER
"Replied very quickly to my initial inquiry."
We responded:
"Thank you, Paul, for your feedback! I'm glad I could respond quickly to your inquiry. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Lee Trammel

January 8, 2025

5  out of  5
rating by Lee Trammel
"Very professional and polite and easy to talk to Shasta was awesome"
We responded:
"Thank you, Lee, for your wonderful feedback! I'm glad to know that Shasta made your experience so positive. Our team is always here to help with any questions or needs you might have. Feel free to reach out anytime!"
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michael huss

January 7, 2025

5  out of  5
rating by michael huss
"My experience with Mr. Jose Saenz Gonzalez of the Savannah Bur State Farm Agency was an excellent experience. The process was effortless. He took care of the policies quickly, efficiently and at a reasonable price. I had no issues. I can without question say I would send someone to him no question. On my 10/10 service. Michael G Huss, Dallas TX."
We responded:
"Thank you, Michael, for sharing your positive experience with Jose at our agency! We're delighted to know that the process was smooth and efficient for you. It's wonderful to hear that you found the policies to be reasonably priced and hassle-free. We truly appreciate your recommendation and look forward to assisting you with any future needs. Feel free to reach out anytime!"
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Judith Ebers

December 20, 2024

5  out of  5
rating by Judith Ebers
"Jessie is great"
We responded:
"Thank you, Judith! I'm glad to hear that Jessie provided you with great service. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Dane Andrews

December 19, 2024

5  out of  5
rating by Dane Andrews
"Jessica was super friendly, very quick, and had a lower price than anywhere else I could find- the type of person that makes u feel safe when using their services."
We responded:
"Thank you, Dane, for sharing your experience! I'm glad to hear that Jessica provided you with friendly and efficient service, along with competitive pricing. It's wonderful to know you feel secure with our services. If you have any more questions or need assistance in the future, feel free to reach out!"
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Jim Wheeler

December 17, 2024

5  out of  5
rating by Jim Wheeler
"Miss savannah made it very easy to switch from progressive.. she was able to save my wife and I over 70$ a month. I would for sure recommend this agency to others.."
We responded:
"Thank you, Jim! I'm glad to hear that the switch was smooth and that we could help you save money each month. Your recommendation means a lot to us. If you or your wife have any questions or need further assistance, feel free to reach out anytime."
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Jenn Haynes

December 13, 2024

5  out of  5
rating by Jenn Haynes
"Shasta was able to help me save over $100 a month on my policy and give me better coverage than I had before. Also got to through in life insurance policy for my daughter and still saved money. She is the best to work with and very knowledgeable about her line of work. Fast easy simple"
We responded:
"Thank you, Jenn, for sharing your experience! I'm so happy Shasta could help you save money while enhancing your coverage. If you ever have more questions or need further assistance, feel free to reach out."
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John Bettevy

December 11, 2024

5  out of  5
rating by John Bettevy
"Shasta was great to work with on my vehicle insurance policy. She was professional and was very responsive to my needs. I greatly appreciate her help in changing my policy to State Farm."
We responded:
"Thank you, John! I'm so happy to hear that you found Shasta's assistance with your insurance policy helpful. It's wonderful to know that our responsiveness and professionalism made a difference for you. If you have any more questions or need further assistance, feel free to reach out. I'm here to help!"
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E

December 10, 2024

5  out of  5
rating by E
"Shasta was helpful, knowledgeable, and above all very cheerful. She was very clear in helping me determine what I needed to set up my policy. I look forward to my continued relationship with Shasta and the Savannah Bur State Farm agency. I do highly recommend them."
We responded:
"Thank you so much for your kind review and for trusting us here at Savannah Bur State Farm! We appreciate your business and are happy to hear that Shasta was helpful and of course did so in her typical cheerful fashion! 😊 Welcome to our office and we also look forward to supporting you for many years! "
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dead girl

December 9, 2024

5  out of  5
rating by dead girl
"very good service & much help. :)"
We responded:
"Thank you for your kind words! We're happy you found our service helpful and satisfying. If you ever need further assistance, don't hesitate to reach out. Have a great day!"
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Robert Williams

December 7, 2024

5  out of  5
rating by Robert Williams
"Thanks for Shasta getting the right policy for me and thanks to Jesse for making the extra mile and setting up my policy. I think I just found a home. What a great agency this seems to be if anybody’s looking for insurance Savannah Burr is the agency you need to call!"
We responded:
"Robert, thank you for your kind words! I'm glad Shasta was able to find the right policy for you and that Jesse went the extra mile to set everything up. It's wonderful to know you feel at home with our agency. If you need any further assistance or have questions, don't hesitate to reach out. We're here for you!"
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Carlan Allen

December 4, 2024

5  out of  5
rating by Carlan Allen
"Jose was a great help and is the reason I joined I definitely recommend him and is great"
We responded:
"Thank you, Carlan! I'm glad to hear that Jose was able to assist you so well. We appreciate your recommendation and are happy to have you with us. If you need anything in the future, don't hesitate to reach out!"
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Lori Broughton

December 2, 2024

5  out of  5
rating by Lori Broughton
"So happy to have found Savannah & her team!! Jessie made sure to cover all the right questions & answer all of mine, which resulted in the best auto insurance rate we've had in the last 5yrs!! They listen, they are personable, & they don't over charge!! They came in at lowest rate out of 6 insurance companies!! Highly recommended!!"
We responded:
"Thank you so much, Lori! It’s great to hear the team could help you find the best rate after all your research. We’re all about listening and making sure you get what works best for you. We’re so glad to have you with us and appreciate your kind recommendation!"
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Vangie Hernandez

November 25, 2024

5  out of  5
rating by Vangie Hernandez
"Randall was very polite and patient."
We responded:
"Vangie, thank you for your wonderful review! I'm glad to hear that Randall was polite and patient during your interaction. We appreciate your feedback and are grateful to have Randall on our team. If you need any further assistance, please don't hesitate to reach out!"
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Leroy Williams

November 22, 2024

5  out of  5
rating by Leroy Williams
"Savannah was big time with helping me with my insurance policy."
We responded:
"Leroy, I'm glad I could assist you with your insurance policy! Your satisfaction is important to us, and it's wonderful to know you had a positive experience. If you have any further questions or need assistance in the future, don't hesitate to reach out. Thanks for your kind words!"
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Jason Simmons

November 21, 2024

5  out of  5
rating by Jason Simmons
"My experience with purchasing insurance with State Farm , dealing directly with Shasta. Was extraordinarily easy, she was knowledgeable, answered all the questions that I had. It was extremely professional. I would highly recommend if anyone is dreading the potential headache of looking for auto insurance look know further she made it a very pleasant experience. I highly recommend doing business with Shasta Savannah at State Farm."
We responded:
"Jason, thank you for sharing your experience! I'm glad to hear that Shasta made the process of purchasing auto insurance so smooth and professional. It's wonderful to know she was able to answer all your questions and make the experience pleasant. We appreciate your recommendation and are here for any further insurance needs you may have. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Brandon Underwood

Brandon Underwood

November 15, 2024

5  out of  5
rating by Brandon Underwood
"Cannot say enough good things about this business and the people who work there. We are always well taken care of and they were able to save us half of what we were paying for our old insurance. Highly recommend giving them a call!"
We responded:
"Brandon, thank you so much for your kind words and recommendation! I'm glad to know that our team has been able to take good care of you and help you save on your insurance costs. We always strive to provide the best service possible. If you ever need anything else or have any questions, don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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Cole Collichio

November 15, 2024

5  out of  5
rating by Cole Collichio
"From top to bottom, everyone I talked to at this company was incredibly helpful and so nice! Highly recommend this company for any of your insurance needs!"
We responded:
"Cole, thank you so much for your wonderful review! I'm glad to hear that our team was able to assist you so effectively. We truly appreciate your recommendation and are always here for any of your insurance needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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brittanie gore

November 15, 2024

5  out of  5
rating by brittanie gore
"They were so amazing! Shasta explained everything and answered every question I had. They were all super friendly, patient and very affordable."
We responded:
"Thank you, Brittanie! I'm so glad to hear that Shasta was able to explain everything clearly and answer all your questions. Our team takes pride in being friendly, patient, and providing affordable options. We appreciate your kind words and look forward to assisting you with any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Kaycee Clements

Kaycee Clements

November 15, 2024

5  out of  5
rating by Kaycee Clements
"Ben with Savannah's office has excellent customer service! He is always willing to help, and goes above and beyond for clients. Can't recommend Savannah's office enough!!"
We responded:
"Kaycee, thank you for your wonderful review! I'm glad to hear that Ben has been providing excellent customer service and going above and beyond for our customers. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"