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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janet DeAvila

Janet DeAvila

November 6, 2024

5  out of  5
rating by Janet DeAvila
"Shasta was so nice and helpful!"
We responded:
"Janet, thank you for your wonderful review! I'm glad to hear that Shasta was able to assist you so effectively. We appreciate your feedback and look forward to helping you with any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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Cynthia Demerice

October 30, 2024

5  out of  5
rating by Cynthia Demerice
"Jessica Espinoza handled everything for me with my new homeowners and auto quotes/policies. She was very polite and professional as well as knowledgeable. She went over and beyond to win my business offering various discounts and it worked. Loved the hassle-free, no-pressure tactic without annoying repetitive phone calls! I look forward to many years of service through the Savannah Bur State Farm Agency."
We responded:
"Thank you, Cynthia, for sharing your experience! I'm glad to hear that Jessica provided you with such professional and knowledgeable service. It's wonderful that her approach made the process hassle-free and comfortable for you. We appreciate your trust in our agency and look forward to serving you for many years to come. If you ever need assistance, don't hesitate to reach out! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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Teresa Taylor

October 29, 2024

5  out of  5
rating by Teresa Taylor
"We had a claim getting a new roof, I was confused on the processing of it all. So I called and talked with Lori and I'm so pleased with her experience and kindness to help me with it all. Thank you Teresa"
We responded:
"Thank you, Teresa, for sharing your experience! I'm glad Lori could assist you with your roof claim and provide the clarity you needed. We're grateful for your kind words and are always here to help with any future questions or needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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Brenda Hall

October 25, 2024

5  out of  5
rating by Brenda Hall
"Randall was very friendly and helpful to me while I was searching for the right coverage for my vehicles. State Farm saved me $432 on a 6 month policy!"
We responded:
"Brenda, I'm so glad to hear that Randall was able to assist you in finding the right coverage for your autos. It's wonderful that we could help you save money! We appreciate your positive feedback and are always here to help with any future needs or questions. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Shane Foutch

Shane Foutch

October 24, 2024

5  out of  5
rating by Shane Foutch
"I'll tell you what Shasta Bendall is persistent one hell of a salesman give her a raise she hooked me in and I didn't make it easy"
We responded:
"Shane, thank you for your fantastic review! I'm glad to hear Shasta's persistence and sales skills made such a positive impression on you. We're grateful to have her on our team, and your feedback means a lot. If you ever need anything else, don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Doug Bowen

Doug Bowen

October 16, 2024

5  out of  5
rating by Doug Bowen
"Jessica Hendrickson & Savannah Bur did a great job helping get an excellent deal on my insurance. Saved me about 50% over what I was paying, and had personal interaction over the phone & email that I wasn't getting at my other insurance company. GREAT JOB JESSICA & SAVANNAH!"
We responded:
"Doug, thank you for sharing your positive experience with our office! We're glad Jessica and our team could assist you in finding a great deal on your insurance and save you money. Personal interaction is something we value highly, and it's wonderful to know you appreciated the phone and email communication. If you need any further assistance, we're here to help! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Aya BenAmos

Aya BenAmos

October 9, 2024

5  out of  5
rating by Aya BenAmos
"Jessica took great care of all of our needs!"
We responded:
"Thank you, Aya! I'm happy Jessica was able to take great care of all your needs. We appreciate your feedback and look forward to assisting you with any future insurance needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of KENNY RISINGER

KENNY RISINGER

October 8, 2024

5  out of  5
rating by KENNY RISINGER
"I have just joined this savanna ( state farm), agency with SHASTA, she was extremely helpful and very nice and easy to talk to, she made the transition for me a very pleasant experience THANK YOU, SHASTA KENNY RISINGER"
We responded:
"Thank you, Kenny, for your wonderful review! I'm happy to hear that Shasta made your transition to our office smooth and enjoyable. We appreciate your kind words and are here to assist you with any further needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Rickey Smart

Rickey Smart

October 4, 2024

5  out of  5
rating by Rickey Smart
"Yes I talked to Shasta Bendall she was a great person to work with she took her time and working with me explain Auto and homeowners policies with me she is a great person to work with thank you"
We responded:
"Thank you, Rickey, for your wonderful review! I'm glad Shasta was able to assist you with your auto and homeowners policies. We appreciate your kind words and are grateful to have Shasta on our team. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Nancy E James

Nancy E James

October 4, 2024

5  out of  5
rating by Nancy E James
"Shasta answered all our questions and was able to give us a better policy coverage for less money. Very knowledgeable."
We responded:
"Nancy, thank you for your wonderful review! I'm glad Shasta could assist you with all your questions and provide you with better policy coverage at a lower cost. Her knowledge and dedication are truly appreciated. If you have any further questions or need assistance in the future, our office is here to help! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Sarah Hosford

Sarah Hosford

September 27, 2024

5  out of  5
rating by Sarah Hosford
"Randall did a great job at giving us new offers on car/RV and home insurance coverage. Over the phone we completed the application and pronto! we were State Farm customers"
We responded:
"Sarah, I'm glad to hear that Randall was able to assist you with new offers for your auto, RV, and home insurance! It's wonderful that the process was smooth and efficient over the phone. We appreciate your trust in us and welcome you as a State Farm customer. If you have any further questions or need assistance, please don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Alondra Martin Del Campo

Alondra Martin Del Campo

September 26, 2024

5  out of  5
rating by Alondra Martin Del Campo
"Helped me with the best discounts and answered all my questions."
We responded:
"Thank you, Alondra, for your wonderful review! I'm glad we could help you find the best discounts and answer all your questions. Your satisfaction is our priority, and we're always here to assist with any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Brent Jones II

Brent Jones II

September 23, 2024

5  out of  5
rating by Brent Jones II
"Shasta was very professional and friendly over the phone, she answered all of my questions and reassured me about the quotes along with the policies. I look forward to be covered and insured through State Farm!"
We responded:
"Thank you, Brent! I'm glad to hear that Shasta was able to assist you so effectively. We appreciate your kind words about her professionalism and friendliness. We're happy to have you with us and look forward to providing you with excellent coverage and service. If you have any more questions or need further assistance, don't hesitate to reach out! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Ozzy Benitez

Ozzy Benitez

September 20, 2024

5  out of  5
rating by Ozzy Benitez
"I recently had the pleasure of working with Shasta at State Farm, and I couldn't be more impressed with the level of service I received. From the moment I contacted her, Shasta was incredibly professional, attentive, and genuinely interested in helping me with my insurance needs. She took the time to explain all the options available, answered all my questions with patience, and made the entire process seamless and stress-free. Her dedication to providing top-notch customer service is evident, and I highly recommend Shasta for anyone looking for a reliable and knowledgeable insurance agent. Thank you, Shasta, for your outstanding service!"
We responded:
"Ozzy, thank you for sharing your experience! I'm glad to hear that Shasta provided you with such professional and attentive service. It's wonderful that she made the process seamless and stress-free for you. We truly appreciate your recommendation and are grateful to have Shasta on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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taylor chevalier

September 20, 2024

5  out of  5
rating by taylor chevalier
"Shasta took care of everything I needed, fast and efficiently! 10/10 will recommend her services"
We responded:
"Thank you, Taylor! I'm happy Shasta was able to assist you quickly and efficiently. Your recommendation means a lot to us. If you need anything else, we're here to help! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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MARTHA DYCK

September 18, 2024

5  out of  5
rating by MARTHA DYCK
"My experience was excellent. She got me a "within 10 minutes and the best" from 10 different agencies."
We responded:
"Martha, I'm glad you had an excellent experience with our office! It's wonderful to know that we could provide you with quick and top-notch service from multiple agencies. If you ever need further assistance, don't hesitate to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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jdo13945

September 2, 2024

5  out of  5
rating by jdo13945
"Shasta recently helped me with my Homeowners and Auto insurance needs and she was an absolute pleasure to work with. She took care of all my needs and was very friendly and professional. Highly recommend this agency!"
We responded:
"Thank you for your wonderful review! I'm glad Shasta could assist you with your Homeowners and Auto insurance needs. Her friendly and professional service is something we truly value. We appreciate your recommendation and look forward to helping you with any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Richard Hankins

Richard Hankins

August 28, 2024

5  out of  5
rating by Richard Hankins
"Jessica did a great job of helping us find car and home insurance. I had contacted another State Farm agent but never got all the details I needed. Jessica was able to get me the information and with a reasonable price."
We responded:
"Richard, thank you for your kind review. I'm glad Jessica could assist you with finding auto and home insurance at a reasonable price. We appreciate your feedback and are always here to help with any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Maximus Escanlar

Maximus Escanlar

August 16, 2024

5  out of  5
rating by Maximus Escanlar
"Ms.Shasta was so sweet, kind and helpful, I felt very comfortable and taken care of under her care, it was such a quick and efficient process, I am forever grateful for her assistance, State Farm really built a lot of trust with me solely because of her :)"
We responded:
"Hey Maximus, Thanks for the awesome review! I'm glad to hear that Shasta made you feel comfortable and taken care of. It's great that the process was quick and efficient for you. We appreciate your trust in us and are here for any future needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of C

C

August 15, 2024

5  out of  5
rating by C
"Randall handled all my questions with ease. Pleasure to do business with ya'll."
We responded:
"Hey C, Thanks for the awesome review! I'm glad Randall could handle all your questions with ease. It's always a pleasure doing business with you. If you need anything else, feel free to reach out. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Chukie Okunzua

Chukie Okunzua

August 15, 2024

5  out of  5
rating by Chukie Okunzua
"It was very pleasant dealing with Shasta. She took her time to find out what was important to me in insuring the home and worked with me to get the best policy and at cost within what I consider as good."
We responded:
"Welcome to Savannah Bur State Farm!! Thank you for your business and for allowing us to insure your home and help with your insurance. We appreciate your business and look forward to working with you! #insuredbybur 🏡"
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courtney edwards

August 15, 2024

5  out of  5
rating by courtney edwards
"Shasta was a pleasure to work with. She was very quick to respond and thorough in getting us the best coverages. I would high recommend going to her for all your insurance needs."
We responded:
"Hey Courtney, Thanks for the awesome review! I'm glad Shasta could help you out quickly and thoroughly. We appreciate your recommendation and are here for any of your future insurance needs. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
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Damaris Poggy

August 9, 2024

5  out of  5
rating by Damaris Poggy
"If I could give Shasta 10 stars I would. Besides being so easy to talk to on the phone, she got me home insurance for an investment property, followed up with me and emailed me my documents in a matter of minutes. I highly recommend Shasta and Savanah Bur State Farm Insurance."
We responded:
"Hey Damaris, Thanks a ton for your awesome review! I'm so happy Shasta could help you out with your home insurance needs. She's great at making things easy and quick. If you need anything else, we're here for you! - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of Ona Seaney

Ona Seaney

August 6, 2024

5  out of  5
rating by Ona Seaney
"After I did an on-line quote for new homeowner's insurance, Jessica Hendrickson called me as a follow up. She gave me all the finer details of the policy and was able to find us a cheaper auto policy, too. Jessica was not only friendly and polite, but she was also very efficient and communicative. She emailed me various auto policy choices so I could compare them easily at my leisure and responded promptly to my emails. Jessica and Savannah Bur State Farm Insurance will save us over $1500 this year in insurance costs. We highly recommend them and look forward to continued excellent service."
We responded:
"Hey Ona, Thanks so much for your awesome review! I'm glad Jessica could help you with both your homeowner's and auto policies. It's great to know she was friendly, efficient, and communicative throughout the process. Saving you money is fantastic! We appreciate your recommendation and look forward to continuing to provide excellent service. - Savannah Bur - State Farm Insurance Agent, Caddo Mills, TX"
Profile photo of MURALI OVVETI

MURALI OVVETI

August 3, 2024

5  out of  5
rating by MURALI OVVETI
"Ben Corley, always goes above and beyond to help his clients. I had an issue with an address change and he was constantly helping me to take care of the process with the mortgage company. I am talking to him from one year and always kept customer service his top prority. Keep up the good work!"
We responded:
"Thank you Murali! We are so happy to hear that Randall did an “amazing job” in taking care of your Home and Auto Insurance. Our goal here at Savannah Bur State Farm is educate our customers on coverages and make sure you are well protected! Appreciate your business and review!! 🏡❤️🚘"