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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teleka Delgadillo

July 12, 2024

5  out of  5 rating by Teleka Delgadillo
"A big Thank you to Jessica Hendrickson! She was on it. Consistent with her follow through. Polite and professional. Helped us save money which is a huge bonus and why we switched over to State Farm. Bravo to you Jessica!"
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Adelaida Mari (Addie Chapa)

July 12, 2024

5  out of  5 rating by Adelaida Mari (Addie Chapa)
"Shasta Bendall was so knowledgeable and very friendly, courteous and very professional. She made the process painless. Shasta was amazing and because of the excellent customer service I received from Shasta was the very reason why she sold me right with Auto Insurance. You totally Rock Shasta!!!"
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Cheyenne Atkins

June 27, 2024

5  out of  5 rating by Cheyenne Atkins
"Randall is the BEST! He helped find me the best quote for my insurance, i appreciate him very much !! ❤️"
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Sharon Townson

June 26, 2024

5  out of  5 rating by Sharon Townson
"Loved working with Savannah Bar, great personality and very knowledgeable."
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Tracie Cole

June 26, 2024

5  out of  5 rating by Tracie Cole
"Shasta was fabulous and was very prompt with phone calls and emails. She was able to help me with discounts to meet my mother's financial needs. I would definitely recommend her to anyone who wants honest and reasonable conversations about their insurance needs. I really enjoyed visiting with her!"
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Brandi Flix

June 21, 2024

5  out of  5 rating by Brandi Flix
"Savannah is awesome...A1 customer service."
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AV TRUCK SALES

June 18, 2024

5  out of  5 rating by AV TRUCK SALES
"want to thank Randall Bryant for his great 5 star service....thanks for the best price!!!"
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Stacie H

June 17, 2024

5  out of  5 rating by Stacie H
"I love working with Laurie. She is very insightful and makes sure we understand everything when we file a claim walking us thru each step and letting us know what to expect and when. She is very personable and professional."
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Dallas Jacks

June 13, 2024

5  out of  5 rating by Dallas Jacks
"Amazing help"
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Trevor Keszler

June 11, 2024

5  out of  5 rating by Trevor Keszler
"Great service, same day enrollment. Seamless transfer and a very easy quoting process"
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Tape Mastah Steph

June 3, 2024

5  out of  5 rating by Tape Mastah Steph
"Very loudly, Tape mastah proudly counts on Mount Shasta! Those other insurance companies quotes are a mouth full of plaster one click away from disaster! Do your self a favor and connect with Shasta at State Farm directly after!!"
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Kristen Moriarity

June 1, 2024

5  out of  5 rating by Kristen Moriarity
"Sweetest agent! Jessica made sure to answer all of my questions in such a quick and timely manner."
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Elaina Lee

May 31, 2024

5  out of  5 rating by Elaina Lee
"Shasta, helped get the coverage best for my needs. Explained new policy's and coverage. She her knowledge and patience has made process so much easier. Excellent customer service!"
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Truth Be’Told

May 31, 2024

5  out of  5 rating by Truth Be’Told
"Very helpful. Helped me get a more affordable insurance policy"
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Detrice Fisher

May 24, 2024

5  out of  5 rating by Detrice Fisher
"I'm super excited about joining the Savannah Burr State Farm Family! My agent Ms. Shasta helped me tremendously with the great products and services offered by State Farm. Thanks you for your kindness!"
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Hanna C

May 23, 2024

5  out of  5 rating by Hanna C
"I usually dread talking over the phone with strangers, especially about things such as insurance, but Savannah was so kind and helpful! She found us a good deal to save money on our auto insurance, and walked us through different options to find the best fit! Thank you Savannah!!!!"
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Michael Friedman

May 23, 2024

5  out of  5 rating by Michael Friedman
"Savannah and her team including Randall and Ben are super helpful always! They made the renter's and auto insurance processes very seamless and helped me get major discounts wherever possible."
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Jennifer Swank

May 21, 2024

5  out of  5 rating by Jennifer Swank
"Very easy to work with, communicated well, helpful with my questions, and very friendly!"
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Stephanie Eaves

May 17, 2024

5  out of  5 rating by Stephanie Eaves
"Editing to add to this review: I called and spoke to Ben due to a bill discrepancy, all because my old insurance company didn’t cancel my homeowners policy. Ben was awesome to work with!! Excellent customer service again!! Ben helped me through the issue and even stayed on the phone with me when I called my mortgage company and old insurance company to get things straight, and to help me with verbiage that only insurance and mortgage companies know. Anyhow, I was so impressed and so well taken care of. This is the best insurance company I’ve ever worked with, hands down! I’ve never had an insurance company be so helpful and make processes go so smoothly- which is quite shocking for a big name corporation, but they were there for me and I am truly grateful!! Thanks so much again Ben!! Excellent customer service!! I called for a home and auto bundled quote and spoke with Shasta. For the first time in 4 years (being with a different insurance company) I felt heard, relaxed, happy, and walked away finally understanding exactly what I’m paying for, and know that I have options. Shasta was very knowledgeable and patient and such a pleasure to work with!! So much so I almost said I love you 3 times! Lol That is how flustered I was with my now past company. Thank you SO much Shasta!!"
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johnk

May 16, 2024

5  out of  5 rating by johnk
"Met Shasta at Fox Fest walking by their promo tent. We are working through the details of my home and auto but I must say Shasta and her team are diligent and caring. We will see how the policies line up but if you are looking for a place to check out for rates start here!"
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Jeremy Bouher

May 16, 2024

5  out of  5 rating by Jeremy Bouher
"Shasta was awesome. I made the process slower than it should be but she stayed upbeat and positive and knocked it out of the park! Thank you for such great customer service."
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Tiffany Harris

May 10, 2024

5  out of  5 rating by Tiffany Harris
"Just got done setting up my insurance and had the best customer service! Shasta helped me so much and made the process for my insurance so easy. Definitely recommend it!"
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Janice Nunn

May 8, 2024

5  out of  5 rating by Janice Nunn
"Jessica was a fantastic help !!"
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Alicia Hanskett

May 8, 2024

5  out of  5 rating by Alicia Hanskett
"Jessica was extremely professional and helpful. I highly recommend her!"
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Chad Smith

May 7, 2024

5  out of  5 rating by Chad Smith
"Jessica was a huge help giving me quotes during my vehicle search and gave me a great rate!"